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ChatBot review

A chatbot-focused entry point to the current Text platform subscription for AI Agent, live chat and help-desk workflows.

Last reviewed: September 2026Research-based review; no hands-on testing claimed

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ChatBot is now part of Text for new customers.

Overview

ChatBot.com remains a distinct product surface, but its current checkout and plan structure lead to the unified Text subscription. SolutionRay keeps the review while avoiding duplicate recommendations for the same effective offering.

Text product-family context

Chatbot-focused entry point to the Text subscription. ChatBot.com keeps a separate product and marketing surface, but its current pricing page sells the same Text Essential, Growth and Enterprise platform plans, including live chat and help desk.

Official product or pricing source. Verified: 2026-09-16.

Key capabilities

Pricing

Starts at $19 per user/month, billed annually. Check the official pricing source. Verified: 2026-09-16.

Privacy & GDPR

GDPR documentationDocumentedDPADocumentedSCC supportDocumentedEU/EEA residencyNot verifiedEU-only optionNot verifiedSubprocessor transparencyDocumented

Privacy source: provider documentation. Verified: 2026-09-16. “Not verified” is not the same as “No.”

Pros

AI-chatbot-focused entry point
Human takeover available
Ecommerce use cases

Things to consider

Shares the current Text subscription with other Text entry points
Not a full CRM

Alternatives

Compare this product with other eligible options in Ask Ray. Ray can recommend a non-affiliate product whenever it fits the answers better.

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