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LiveChat review

Live chat software for sales and customer support, with team workflows and website engagement tools.

Last reviewed: September 2026Research-based review; no hands-on testing claimed
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Overview

The LiveChat review preserves historical product information for existing customers and saved results. Current new-customer recommendations use the documented Text plan path rather than legacy LiveChat Starter or Team pricing.

Text product-family context

Historical LiveChat product record; current new trials use Text. LiveChat's current pricing page directs new trials to Text plans. Existing LiveChat customers retain legacy plans and pricing; those plans are not used for new-customer qualification.

Official product or pricing source. Verified: 2026-10-08.

Key capabilities

live chatticketsaiintegrationsecommercereporting

Pricing

Starts at $19 per person/month, billed annually. Check the official pricing source. Verified: 2026-09-16.

Privacy & GDPR

GDPR documentationDocumentedDPADocumentedSCC supportDocumentedEU/EEA residencyNot verifiedEU-only optionNot verifiedSubprocessor transparencyDocumented

Privacy source: provider documentation. Verified: 2026-09-16. “Not verified” is not the same as “No.”

Pros

  • Purpose-built live chat
  • Broad integrations
  • Plans for growing support teams

Things to consider

  • Pricing is per user on current plans
  • EU-only residency was not verified

Alternatives

Compare this product with other eligible options in Ask Ray. Ray can recommend a non-affiliate product whenever it fits the answers better.

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