Affiliate partner

Text App review

An AI-powered customer-service workspace combining an inbox, ticketing, automation and business channels.

Last reviewed: September 2026Research-based review; no hands-on testing claimed

Text App analytics dashboard supplied by Text.com — Official Text.com marketing asset, shown unchanged.

Overview

Text is the unified current platform subscription. Facts are drawn from Text.com’s official pricing and legal documentation; supplied partner assets are displayed unchanged.

Text product-family context

Unified Text platform subscription. Text is the current unified subscription for AI Agent, live chat, inbox, ticketing and workflow automation.

Official product or pricing source. Verified: 2026-09-16.

Key capabilities

Pricing

Starts at $19 per user/month, billed annually. Check the official pricing source. Verified: 2026-09-16.

Privacy & GDPR

GDPR documentationDocumentedDPADocumentedSCC supportDocumentedEU/EEA residencyNot verifiedEU-only optionNot verifiedSubprocessor transparencyDocumented

Privacy source: provider documentation. Verified: 2026-09-16. “Not verified” is not the same as “No.”

Pros

One workspace for multiple service channels
AI Agent and Copilot options
Workflow automation

Things to consider

AI usage limits vary by plan
EU-only residency was not verified

Alternatives

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