Solution guide

Customer support software

Bring customer conversations, tickets and service workflows into a setup your team can manage.

Choose with context

Questions worth answering first

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LAffiliate partner

Live chat software for sales and customer support, with team workflows and website engagement tools.

Best for: Businesses that want a mature live-chat workflow with broad website use.
Major strength: Focused live-chat experience

TAffiliate partner

An AI-powered customer-service workspace combining an inbox, ticketing, automation and business channels.

CAffiliate partner

A chatbot-focused entry point to the current Text platform subscription for AI Agent, live chat and help-desk workflows.

Best for: Teams beginning their Text evaluation from an AI-chatbot use case.
Major strength: AI-chatbot-focused entry point

HAffiliate partner

A ticketing-focused entry point to the current Text platform subscription for inbox, AI Agent and multichannel support workflows.

Best for: Teams beginning their Text evaluation from a ticket-first workflow.
Major strength: Ticketing-focused entry point

TNo affiliate relationship

Customer-service software combining live chat, help-desk tools and AI automation.

Best for: Small ecommerce teams seeking a combined chat and automation option.
Major strength: Accessible all-in-one option

HNo affiliate relationship

A connected CRM foundation with sales, marketing and customer-service hubs.

Best for: Teams that want connected CRM, sales, marketing and service data in a broader platform.
Major strength: Connected CRM and growth platform